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ClinShift: Mobile Healthcare Workforce & Shift Management Platform
ClinShift is a mobile healthcare workforce and shift-management platform designed to help healthcare professionals manage availability, shift opportunities, assignments, day-of-work information, and post-shift administration directly from their phones. The platform supports two distinct workforce experiences within one application: ClinShift Flex for professionals taking flexible assignments and ClinShift Core for internal healthcare professionals working within specific institutions.
Introduction
Healthcare staffing involves more than simply notifying a professional about an available shift. Before accepting an assignment, professionals need visibility into the working hours, location, travel requirements, estimated pay, institution details, and potential personal-calendar conflicts.
Once a shift is accepted, they also need practical information for the day of work, while post-shift activities such as correcting hours, recording breaks, attaching supporting documents, and validating timesheets still need to be completed.
ClinShift brings this end-to-end journey onto the phone — from availability and shift decisions through assignment execution and timesheet completion — while supporting both flexible healthcare professionals and institution-based internal teams.
Tech Stack
Flutter
Laravel
FirebaseChallenges
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Two Workforce Models, Different Operational Journeys
Flexible professionals and institution-based internal staff required different authentication, navigation, assignment flows, and organizational context while still operating under one platform.
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Shift Decisions Required Complete Context
Healthcare professionals needed more than a basic shift notification. Working hours, location, travel time, estimated pay, institution details, and personal-calendar conflicts all needed to be visible before committing.
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The Workflow Continued Beyond Shift Acceptance
Professionals still required practical workplace information on the day of the assignment and a simple way to correct hours, breaks, and supporting information afterwards.
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Availability & Mobile Experience Added Complexity
The platform needed to distinguish workforce availability from personal-calendar events while handling permissions, different account states, notifications, and multilingual experiences.
Our Approach
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ClinShift Flex & Core Within One Application
Built two distinct workforce journeys with separate authentication, sessions, routes, navigation, and API paths while maintaining shared design components and one mobile application.
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Context-Rich Shift Offer Workflow
Combined estimated pay, travel information, location, working hours, offer timing, and personal-calendar context into a single decision screen with Accept, Decline, and Decide Later actions.
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End-to-End Assignment & Timesheet Workflow
Extended the mobile journey from shift acceptance into day-of-work information, quick-help actions, and post-shift timesheet validation with corrected hours, breaks, reasons, and attachments.
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Integrated Availability, Notifications & Localization
Combined day/night availability, optional device-calendar integration, push notifications, adaptive account states, and multilingual support within one connected experience.
Key Features
ClinShift Flex & ClinShift Core
Supports two distinct healthcare workforce models within one mobile platform. ClinShift Flex enables external professionals to review and respond to flexible shift opportunities, while ClinShift Core supports internal professionals managing shifts and availability for a specific healthcare institution. Both experiences share common design components while maintaining separate authentication, navigation, sessions, and operational workflows.
Context-Rich Shift Decisions
Shift offers bring together the information professionals need before committing to an assignment, including institution, department or unit, working hours, address, travel time, estimated pay, offer timing, and personal-calendar availability. Professionals can Accept, Decline, or Decide Later, while availability-related declines can also update their availability for that day.
Assignment & Timesheet Management
Confirmed assignments become practical working files rather than basic calendar entries. Professionals can access estimated pay, travel information, contact details, instructions, parking and transport information, meal and break details, and quick-help actions for situations such as running late or being unable to attend. After the shift, actual working hours and breaks can be corrected, reasons provided, supporting PDFs attached, and the timesheet submitted directly from the app.
Calendar & Availability Management
Professionals can declare availability through day and night slots, while confirmed shifts are shown directly within the availability experience. With permission, ClinShift can also connect to the user’s personal device calendar so potential scheduling conflicts are visible before a shift is accepted. A 30-day availability indicator provides an easy-to-understand view of upcoming workforce availability.
Notifications, ClinAssist & Adaptive Home
Push notifications help professionals stay informed about new shift opportunities, assignment reminders, and timesheets requiring attention. ClinAssist provides in-app support, while the Home experience adapts according to the professional’s account state — showing active work, onboarding progress, or explaining why new assignments may not currently be available.
Multilingual Profile & Document Experience
ClinShift supports English, French, German, and Italian and allows the preferred language to be changed from within the application. Professionals can also view profile information and professional documents including CVs, identity documents, diplomas, and work certificates, while verified information remains managed through the appropriate connected web workflow.
Results & Impact
ClinShift improved workforce coordination by giving healthcare professionals the information they need to make better-informed shift decisions, including working hours, estimated pay, location, travel time, and personal-calendar conflicts. Confirmed assignments also improved shift readiness by keeping important details such as contact information, transport, parking, meals, breaks, and quick-help actions easily accessible from the phone.
The platform further simplified post-shift administration by allowing professionals to manage actual hours, breaks, reasons for changes, and supporting documents directly within the timesheet workflow. Day/night availability and a rolling 30-day view improved visibility into future workforce availability, while one mobile application supported both flexible and internal workforce models through distinct journeys and multilingual accessibility.
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